Privacy policy

Privacy Policy — Fidexa Homes
Last updated: August 2026

At Fidexa Homes, your privacy matters to us. This policy 
explains what information we collect and how we use it.

1. Information We Collect
When you place an order, we collect:
  • Your name
  • Delivery address
  • Phone number
  • Order details

We do not collect credit card or bank information. 
All COD orders are paid in cash at delivery.

2. How We Use Your Information
We use your information only to:
  • Confirm and process your order
  • Arrange delivery to your address
  • Contact you via WhatsApp or phone about your order
  • Improve our service

3. Who We Share It With
We share your delivery details only with our courier 
partners to complete your delivery. We do not sell or 
share your personal information with anyone else.

4. Cookies
Our website may use basic cookies to improve your 
browsing experience. You can disable cookies in your 
browser settings at any time.

5. Third Party Services
Our store is powered by Shopify. Shopify may collect 
basic usage data to operate the platform. You can read 
Shopify's privacy policy at shopify.com/legal/privacy.

6. Your Rights
You may contact us at any time to:
  • Ask what information we hold about you
  • Request deletion of your information

7. Data Security
We take reasonable steps to protect your information. 
However, no online platform can guarantee 100% security.

8. Children
Our website is not intended for children under 13. 
We do not knowingly collect data from minors.

9. Changes to This Policy
We may update this policy from time to time. 
Changes will be posted on this page.

10. Contact Us
For any privacy questions:
📱 WhatsApp: +92 328 2933641
📘 facebook.com/fidexahomes
📸 instagram.com/fidexahomes
📍 Karachi, Pakistan

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